FAQ

 

 

My dog plays rough, how tough are your toys?

Our toys have been tested by a variety of dogs with very different play styles. But because every dog is unique we can't predict how long the toy will last for your dog. If stuffing becomes exposed, please remove the toy from your dog.

 

Why didn't my order ship sooner?

We manually process all the orders that come our way. Orders placed M-F between 9-4 will be given to our fulfillment center and then shipped within the next few days. If you absolutely need expedited shipping, please notify us by email! 

 

Can my children play with your toys?

Our toys are not intended for children. Our vast legal team says they also advise against running with scissors, playing with fireworks, touching bees, and licking flag poles in the winter.

 

My dog is tiny, can it play with one of your catnip toys?

Absolutely! Our organic catnip is safe for dogs. Catnip is in the mint family, and has been shown to have a calming affect on dogs. Just keep in mind that our cat toys aren't designed for the rough play of some dogs, so be conscious and take the toy away if it becomes damaged.

 

How do I order wholesale?

We offer wholesale pricing for businesses. Reach out to us here and we'll get back to you as soon as we can! 

 

Any other questions?

Can I take my Jumbo Bernie toy out on a romantic date? Can I use the Cat toys as pin cushions? Does Donald prefer a specific comb for his plush locks? Don't be shy!